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Simarco International has appointed tech provider Forward Solutions to help boost its digital communications and provide agents and customers with visibility throughout its supply chain deliveries.

Simarco first met Forward Solutions at the Multimodal exhibition in 2021, where it previewed its latest user interface.

Forward Solutions then started the onboarding process with Simarco earlier this year in preparation for a roll-out in 2023.

Trevor Scott, Simarco MD, said: “The team at Forward bring unique insight into what makes a great system work to its maximum, and their software solutions and experience really gave us the confidence to choose Forward Solutions.

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“We’re looking forward to working with Richard [Litchfield, Forward MD] and the rest of the team to utilise the Forward Office suite to improve efficiencies and make our customer communications even better than ever.”

Litchfield added: “This is an exciting time for the team, already this year we have seen a 15% growth in new business as increasingly as the logistics and transport industry looks to utilise new technology to power up supply chain delivery.

“IT is fast becoming the cornerstone of a successful transport business. Innovative IT is essential for top class customer service, with visibility and communication being as important as delivery across the supply chain.”