Maintenance and fleet management firm Sapphire Vehicle Services has credited Truckfile workshop management software for cutting paperwork and helping win new business.
It introduced Truckfile across its national network of workshops and is using the system’s benefits to pitch to potential customers.
“It’s a win-win situation for us,” said Sapphire group commercial director Grant Tadman.
“We’re always looking for ways to work with like-minded partners to add simplicity to the way we operate.
“Using Truckfile makes life smoother for our technicians and managers, because the recording of work completed is so quick and easy – that in turn means we can pass on cost and time savings to our customers, which is something we consistently strive to do.”
He added: “There’s another two-way benefit too.
“We can now include Truckfile as part of our offering to new customers. If any operator signs up to a maintenance agreement with Sapphire, they can have access to Truckfile as part of the package.
“That’s an attractive proposal for the customer and a great selling tool for our business.”
Truckfile allows all records to be created and updated in real time by technicians as they complete each job, using computer terminals, hand-held tablets or voice-activated software.
“We’ve been rolling out introduction of the system across our network over the last 12 months and will achieve full coverage soon,” Tadman said.
“We’re confident this will be a significant benefit to our teams and the operators who use our services and we’re already to talking to potential new customers about the advantages this partnership of Sapphire and Truckfile can bring to the table.”
