CitySprint has extended its partnership with home improvement retailer Wickes until the end of 2027.
The extension develops a relationship that began in 2016 and sees CitySprint continue to provide home delivery services from Wickes’ network of over 230 stores around the UK.
It also sees a key enhancement included: reducing the prealerted delivery time window from five hours to four.
In addition, customers can also now use their tracking link to choose a safe place for delivery, with couriers receiving the instructions instantly on their device.
Faye Calland, sales and marketing director at CitySprint, said: “We’re proud to be extending our long-standing partnership with Wickes.
“Since 2016, our teams have worked closely together to deliver millions of orders nationwide, always focusing on customer convenience and reliability.
“Shortening the delivery window is the next step in enhancing the experience for Wickes’ customers, helping them receive the products they need, when they need them.”
Keith Ash, Wickes distribution and fulfilment director, added: “This extension is a vital part of our strategy to stay competitive in the home improvement market, and we’re proud to continue building on our shared commitment to innovation and customer satisfaction.”
