Two-person delivery specialist ArrowXL and delivery management platform Scurri have forged a strategic partnership which will allow retailers on the Scurri platform to deliver bulky and larger size online orders across the country.
ArrowXL makes over two million deliveries on average each year, providing delivery coverage to 98% of the UK population, six days a week. It also offers a variety of in-house services, such as wet connect/disconnect, WEEE recycling and packaging removal.
Scurri provides a last mile delivery service to retailers, through its customisable next generation delivery management software. It offers over 1,000 carrier services and 97% carrier coverage and processes over 100 million orders per annum.
The company has also launched Scurri Track Plus to help retailers boost loyalty and reduce queries through branded tracking communications.
Craig Kavanagh, ArrowXL sales director, said: "This partnership will leverage the unique strengths of both companies, combining Scurri's cutting-edge technology with our extensive expertise in two-person delivery services."
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“Scurri share our passion for innovation and commitment to exceptional customer experience. Together we will address the challenges faced by retailers in meeting the evolving demands of customers in the fast-paced digital era.”
Rory O’Connor, Scurri founder and chief executive, added: "Bulky and large items are often high-touch, considered and expensive purchases for shoppers and ensuring a hyper-convenient, customer focused last mile delivery experience into the consumer’s room of choice is the vital final step in ensuring the highest-quality customer experience possible.”
“We’re delighted to partner with ArrowXL to extend our offering and ensure our retail and brand partners across categories, including homewares, electronics and DIY, can be confident their customers will receive the best possible post-purchase and delivery experience driving increased loyalty and repeat custom.”