Premium home and outdoor furniture retailer Casa Maria has appointed AIT Home Delivery as its primary two-person delivery partner as it looks to increase sales and expand its geographic reach.
The company, which is celebrating its 18th year in business, began as a family-run high street retailer before developing into a national online operation. It said the appointment is intended to ensure the customer experience extends beyond the sale and through the final mile.
Casa Maria operates from its UK warehouse, where consignments are prepared and labelled for collection by AIT. The logistics provider then manages scheduled collections, depot handling, route planning, customer communication and two-person delivery.
Products handled include aluminium pergolas, garden furniture and dining furniture, with AIT also supporting some trade and commercial orders.
Casa Maria owner and founder Michael Savva said the company had been looking for a delivery partner that understood the importance of representing the brand and acting as an ambassador when dealing with customers.
“For a premium brand like ours, the final mile forms an important part of the overall product experience,” he said.
“AIT’s specialist two-person handling, professional service, customer communication and nationwide delivery capabilities were a perfect fit for the careful and consistent delivery of large, bulky and high-value products.
“We wanted a delivery partner who understood that it was not about simply moving a product from one location to another, it is about representing the Casa Maria brand inside or at the doorstep of a customer’s home.”
Depending on the product, customer location and booking requirements, delivery options include next-day and nominated-day services, room-of-choice delivery and packaging removal.
Casa Maria customers can also access premium timed and weekend delivery slots in some locations, while AIT can arrange collections of larger customer returns where required.
Savva said reliability, careful handling and proactive customer communication were key factors in selecting AIT, alongside its ability to provide a consistent experience at the doorstep and inside the home.
He added that AIT’s nationwide infrastructure and ability to scale with the retailer’s growth were also important considerations.
AIT Home Delivery UK and Europe sales director Samuel Scott said the company had been working with Casa Maria since early 2026.
He said growing demand for pergolas and outdoor furniture had contributed to Casa Maria’s expansion, adding that AIT was looking forward to supporting the retailer as it grows.
