ArrowXL has been awarded a contract by Bike Club, one of the world’s largest children’s bike subscription services with over 50,000 members.
The deal will see ArrowXL deliver over 1,000 new and ‘pre-loved’ bikes per month to households across the UK.
ArrowXL will provide Bike Club customers with an SMS and email with their two-hour time slot the day before their delivery. Customers can track their delivery in real-time on the day using the live tracking web app.
Bike Club gives customers the choice of subscribing to a new bike or a reBike that has been expertly refurbished by a skilled team of mechanics enabling them to exchange their bike once it is outgrown.
ArrowXL will deliver to the customer on a nominated delivery date and collect their old bike, to return it to the Bike Club HQ where it will be refurbished before returning to the fleet, ready to be ridden and loved by a new family. Each Bike Club bike saves 336Kg CO2 versus an owned bike.
Allan Pape, ArrowXL business development manager said: “We are able to offer Bike Club a bespoke service that builds on the level of service they can offer their customers and supports their sustainability commitments. This partnership solidifies our position as a leading delivery provider in the fitness and cycling equipment where we are seeing significant growth.”
Added Lee Trower, director of operations at Bike Club: “In 2023 we were officially B-Corp certified, solidifying our position as a sustainable business and it is important for us to work with a delivery partner that supports this. The ArrowXL solution is to co-ordinate daily deliveries to our site, allowing drivers to collect the new and pre-loved bikes for delivery at the same time as returning the exchanged bikes, delivering cost efficiencies but also providing a significant reduction in carbon emissions.”