Royal Mail has gone all-in on a strategy based on parcels growth and international expansion to ensure its future, after its annual operating profit collapsed by more than a quarter as the decline in letter deliveries continued apace. In a week that saw Royal Mail unveil plans to convert post-boxes across the UK to take parcels to tap into the SME business sector, its CEO Rico Back laid out the carriers’ five-year plan at the presentation of its annual accounts. […]
John Lewis has completed a nationwide roll-out of its click and collect offering at CollectPlus outlets, following a successful trial that began in September last year.
Menzies Distribution has bought Scottish parcels carrier Oban Express to boost its service offering in remote locations.
Hermes has won a three-year contract with mail order clothing retailer Chums to handle over 250,000 home deliveries a year.