Yodel executive chairman Dick Stead has described the footage of Yodel employees throwing parcels about in an undercover TV report as a disgrace after it aired on Channel 4. An episode of Dispatches on 1 February contained footage of hub workers throwing parcels, including some marked as fragile, as well as dropping and walking over others. Speaking at The Delivery Conference in London the next day, Stead said: “Throwing parcels in sorting centres is disgraceful, it is unacceptable, and I […]
Arrow XL split from Yodel in 2013, and in the last two years chief executive Ian Howell has built a two-man delivery firm that prides itself on giving all of its customers the VIP treatment.
Keith Basnett has joined UK parcel distributor Yodel as chief operating officer after eight years in the same role with ‘digital department store’ the Shop Direct Group.
Arrow XL has spent £500,000 on 19 new double deck trailers for its fleet, which it said will provide greater efficiencies in terms of fleet capacity, fuel economy and environmental footprint.