Yodel’s annual loss increased by nearly half, its latest financial accounts reveal, despite a change in senior management and the firm’s extensive remodelling of its network. Loss on ordinary activities before taxation for the year ended 30 June 2013 increased 46% to £98.2m (2011/12: £66.9m). Turnover fell 28% to £389m in the same period (£539.9m). In recent years, Yodel operated a capacity cap during the Christmas peak, turning away some seasonal ad hoc work, to ensure service standards were maintained. […]
The majority of online shoppers are unwilling to pay extra for premium parcel delivery, despite demanding greater choice and flexibility, a Hermes survey has revealed. The carrier has stressed the importance of offering a variety of delivery options, after a survey of 1,000 e-retail customers, commissioned by Hermes, found that many did not want to pay extra to cover the additional cost of evening deliveries, despite wanting access to parcels in the evening. Hermes sales and marketing director Gary Winter […]
City Link is to offer a two-hour window for B2C deliveries in a bid to increase its first time delivery rate and boost service levels.
An operator has urged the industry to fight the increase in business rates after discovering he will face a £28,000 hike.