City Link’s new MD has put in place a three-year turnaround strategy at the struggling parcels business in the wake of “disappointing” losses. The plan will see City Link break-even within the next four months, make a profit by Q4, and become a £500m business in the next three years, through a combination of improved customer service, reduced operational costs and a focus on winning profitable business, rather than chasing volumes. Speaking to MT.co.uk, new MD Dave Smith, who joined […]
February 17, 2014 Ashleigh Wight
City Link is to offer a two-hour window for B2C deliveries in a bid to increase its first time delivery rate and boost service levels.
January 7, 2015 Ashleigh Wight
The administrator of City Link has revealed that around 20,000 parcels remain in its network.