City Link unveils recovery plan


City Link’s new MD has put in place a three-year turnaround strategy at the struggling parcels business in the wake of “disappointing” losses. The plan will see City Link break-even within the next four months, make a profit by Q4, and become a £500m business in the next three years, through a combination of improved customer service, reduced operational costs and a focus on winning profitable business, rather than chasing volumes. Speaking to, new MD Dave Smith, who joined […]