Hermes has opened its 1,000th parcel shop, five months after the service was launched. The firm plans to expand the network to 2,500 sites by the end of 2013, following the opening of the milestone ParcelShop in Stockport. It launched the service in June with 500 stores nationwide, which offer an alternative for SMEs to send parcels and allow online retailers to offer consumers a convenient returns service. It plans to expand the service next year to allow parcels to […]
Carole Walker has been promoted to CEO of Hermes Europe, with UK MD Martijn de Lange stepping into her shoes as UK CEO.
CitySprint has introduced a one-hour delivery-window service for retailers, allowing them to offer greater flexibility in regards customer deliveries. The MyTime service, launched by the same day courier yesterday, allows customers to choose a specific time and date for delivery: including same day, next day, or delivery on another date specified by the customer. The service, which the courier firm hopes will boost customer satisfaction and therefore loyalty amongst its retail clients, also provides the option to track a parcel […]
Home delivery specialist Yodel has gone through some well-publicised growing pains since its creation from the merger of HDNL and the day domestic side of DHL in 2010.