Potter Group Logistics has credited stringent cost control, which hasn’t come at the expense of good  customer service, for a 27% jump in annual pre-tax profit.

Matthew Lamb, MD of Potter Group Logistics, said:  “As always our focus is on delivering first class customer service.

“We have achieved this while applying rigours controls on overheads across all areas of the business.”

As a result, pre-tax profit in the year ended April 2012 was £1.04m (2011: £817,000), with turnover 2.8% ahead at £15.2m (2011: £14.7m).

The multi-modal operator, which has reaped the rewards of tackling its cost base early on in the downturn, added it had maximised the use of vehicles and space at its six DCs during the period.

The company, which will shortly launch a new corporate identity, also retained and won new business. Highlights include a five-year deal with Johnson Matthey begun in September 2011, and a two-year contract extension from Elanco, the animal health division of Eli Lilly.

Since the start of its new financial year, the company has bought York’s House of James, which granted it access to the Palletline network. The deal, described as a “milestone” by Lamb, boosted turnover by 50% and added a DC in Yorkshire.

“All in all it has been a strong performance from our entire team and this has given us the confidence to approach 2012/13 with real belief and optimism,” said Lamb.

In September Potter Group revealed it had had its storage and distribution contract with Greencore Grocery extended by a further two years.