DHL Express has sealed a partnership deal with TOSHI, the all-electric, final-mile delivery specialist, which will see its customers within the M25 area receive a range of premium delivery options.

TOSHI is a specialist last-mile delivery service which uses an all-electric fleet and offers a choice of delivery windows and same-day services. It boasts a team that ”goes the extra mile” to ensure safe delivery and customer satisfaction and also claims to be the first to launch at-home services such as Wait & Try.

The premium service options offered by TOSHI to DHL Express customers includes shopper-selected one or two hour delivery windows, seven days a week between 10am and 8pm.

In addition, the service is seamlessly integrated into DHL Express’ checkout experience. It can simply be switched on by DHL customers, so no new systems or investment are required, shoppers will automatically be presented with the additional paid options when they receive their delivery notification.

Abi Brodie, DHL Express vice president, said: “We are delighted to partner with TOSHI, a company that shares our passion for innovation and customer satisfaction.

“By integrating TOSHI’s technology, we can offer our customers and their shoppers more precise and personalised delivery options, enhancing the final mile and arguably most important element of the e-commerce experience.”

Sojin Lee, TOSHI founder and chief executive, added: “DHL is a global leader in express logistics, famous for quality, speed and reliability.

“With DHL’s strong presence in the premium e-commerce market, this partnership allows us to expand our reach, ensuring that more shoppers are able to enjoy a superior and luxury delivery experience.”

 

 

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