Palletline has launched its photo-on-delivery service, which it said would provide customers with “total peace of mind”.

Launched in response to requests from member customers and offered alongside Palletline’s existing digital signature capture scheme, couriers will rely on their existing handheld devices to take pictures of successfully completed deliveries.

It said the new service placed the network ahead of the market and on an equal footing with the parcels sector, offering an additional layer of protection to customers.

Graham Leitch, Palletline group MD, said: “We are pleased to announce the launch of the new photo-on-delivery scheme which is one of a number of exciting new developments we have planned for the forthcoming year.

“The new service is a demonstration of our ongoing investment in innovation coupled with our commitment to continue to push the boundaries ensuring both Palletline and its members provide a best-in-class service.

“The benefits will be far reaching adding value to both our members and their customers as well as further reinforcing our market leading position.”

Last month, Palletline launched a £2m scanning system called Palleteyes for its forklift truck fleet, to eliminate inaccurate scans and speed up its freight sortation process.

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