Logistics UK has partnered with LMP Legal to provide a a dedicated 24/7 crisis and incident support service, providing members with direct access to specialist criminal and roadside legal support during a serious incident
Logistics UK members who sign up to the service can benefit from a discounted rate to the service, providing round-the-clock access to specialist criminal defence lawyers, offering immediate legal support to drivers and operators facing roadside incidents, police investigations, arrests or other criminal allegations.
Launched by LMP Legal in 2022, the service ensures clients can access expert advice, when they need it during a crisis, helping them understand their legal position, protect their rights, support drivers and receive guidance through potentially serious legal situations, rather than simply providing access to a standard helpline.
Members who sign up will have access to a dedicated 24/7 crisis line, providing immediate access to specialist legal support when serious incidents occur.
The service also includes police attendance and ad-hoc legal advice, including health and safety guidance, in the immediate aftermath of fatal or serious non-fatal workplace incidents.
Alongside this crisis response, clients benefit from annual policy reviews and serious incident response training for drivers and fleet managers, helping operators strengthen their procedures, understand their legal responsibilities, and prepare for the potential consequences of serious incidents before they happen.
Announcing the new service, Logistics UK pointed to DfT statistics which show that more than 3,500 HGVs were involved in road traffic accidents in 2025, noting that “while the incidents concerned varied in severity, all will have created increased administrative tasks for transport managers, as well as the potential for time off the road for vehicles and drivers.”
Logistics UK said the partnership with LMP Legal comes at a time when road safety is high on its agenda, with the business group describing it as a top priority for its members and campaigning for improvements to the regulations governing safe road freight operations.
Commenting on the partnership, Charotte Le Maire, LMP Legal founder and partner, said: “Logistics UK has a strong track record of championing safer, more professional road transport practices and guidance, so we’re incredibly proud to become its first partner to offer this 24/7 specialist service at a discounted rate to members.
“What happens in the first few minutes after an incident can shape everything that follows. This partnership helps businesses prepare for those critical moments.”
Jemma James, Logistics UK director of partnerships and digital services added: “The Government’s Road Safety Strategy and Work-Related Road Risk Charter, launched earlier this year, re-evidences the need for operators focus on this area.
“By working with LMP Legal we can provide members immediate access to specialist legal support when something goes wrong. Prevention will always be the priority, but this service is there to provide peace of mind in the moment of crisis.”
To find out more about the new partnership, Logistics UK members should contact Customer Support on customersupport@logistics.org.uk or call 03717 112222.
