Hermes has come out fighting after a video, secretly filmed by an undercover reporter in the run-up to Christmas, showed workers at its High Wycombe sorting centre throwing parcels and insulting customers. The Times reporter also claimed the company routinely failed to deliver next-day orders on time and that he was told by a manager to pose as a new recruit and “act stupid” if customers complained. One driver was caught on film describing customers as “c***s”, according to the […]
Turnover at delivery giant DPD Group UK passed through £1bn last year.
ArrowXL has secured a contract with Wheelbase to handle the delivery of premium, high-value bicycles across the UK.
APC delivery network member GB Couriers have appointed three new senior staff after experiencing strong growth driven by the continuing surge in online shopping.