More than half of all parcels sent in the post and via couriers this week are unwanted Christmas gifts, creating a “tsunami of returns” according to ParcelHero. It said the 52% boom in online shopping had created a huge jump in the number of presents now being returned, with the first working day of 2021 seeing returns increase by 10.7% year on year. ParcelHero said fashion stores were particularly feeling the strain, with initial figures indicating over 60% of items […]
Since joining FedEx Express in 1995, Trevor Hoyle (pictured) has seen both the parcels industry and the way the company operates change dramatically, especially with the internet bringing new challenges. As he steps up to his new role as vice president, operations UK and Ireland, for FedEx Express and FedEx UK, the company is continuing to streamline its business and bring together the two separate operations that it has been formed of since the acquisition of domestic express carrier ANC […]
Nigel Parkes is stepping down as MD of Pallet-Track and will be replaced by the network’s chief financial officer Caroline Green, who will take on the role of chief executive.