So, it is pretty well documented that those of us involved in e-commerce and home delivery have benefited from an increase in online shopping during this pandemic. As a result, despite the massive changes that we have had to implement to keep our people and customers safe, and the subsequent knock effect this has had on operating costs, at ArrowXL we are in good shape. And we are grateful that we have been able to continue to provide work for […]
DPD research has revealed that three-quarters (73%) of Brits have ditched their online shop at checkout stage due to restrictive or expensive delivery options. Around 40% of shoppers complained that they are not generally offered a free delivery option, despite the fact this is the preferred choice for three-quarters of consumers. However, a quarter (26%) of shoppers would opt for timed delivery slots above a free service. Dwain McDonald, DPD chief executive, says: “Online cart abandonment costs e-tailers millions of […]
Ocado shares took a tumble today as Morrisons announced a new store-picking service with Amazon Fresh.