Only 18% of logistics clients are very satisfied with the service they receive from their 3PL, according to an online survey of 100 3PLs and customers by supply chain consultancy SCALA. In contrast, 38% of 3PLs optimistically believe their customers are very satisfied with the service they receive. However no clients said they were very dissatisfied and 64% reported they were reasonably happy with their 3PL. Here 3PLs were more pessimistic about their service levels with 15% saying they feared […]
Third-party logistics services provider Norbert Dentressangle has been awarded a contract for warehousing and store deliveries by outdoor equipment and clothing retailer Go Outdoors, replacing former supplier Advanced Supply Chain.
The boss of Wincanton says the 3PL has seen signs of the market hardening around price, as an increasing number of clients realise that the cheapest deal is not always the best.
Pallet network Fortec has begun the roll-out of a new signature capture Android App, Fortec Connect, to its members after a successful trial.