HMRC has responded to MP Frank Field’s call for an investigation into low pay at Hermes, stating it had referred his evidence to the “appropriate compliance teams for consideration”. Field sent HMRC information last month, which he claimed was evidence of the courier failing to meet minimum wage requirements for its self-employed couriers. Responding to Field in a letter dated 10 October, HMRC executive chairman Edward Troup said that “individuals cannot be opted out of employment rights and protections simply […]
Hermes has teamed up with ByBox to offer a parcel locker delivery and collection service for SMEs and online retailers.
Hermes bagged the Operational and Compliance Excellence award for its client and compliance-focused technology.
The majority of online shoppers are unwilling to pay extra for premium parcel delivery, despite demanding greater choice and flexibility, a Hermes survey has revealed. The carrier has stressed the importance of offering a variety of delivery options, after a survey of 1,000 e-retail customers, commissioned by Hermes, found that many did not want to pay extra to cover the additional cost of evening deliveries, despite wanting access to parcels in the evening. Hermes sales and marketing director Gary Winter […]