DPD research has revealed that three-quarters (73%) of Brits have ditched their online shop at checkout stage due to restrictive or expensive delivery options. Around 40% of shoppers complained that they are not generally offered a free delivery option, despite the fact this is the preferred choice for three-quarters of consumers. However, a quarter (26%) of shoppers would opt for timed delivery slots above a free service. Dwain McDonald, DPD chief executive, says: “Online cart abandonment costs e-tailers millions of […]
Former DPD executive director Charlie Shiels (pictured) has been appointed chief operations officer at Arrow XL.
The UK’s warehouse property stock will have vanished by the end of the decade due to demands from internet retailers, unless there is an unprecedented increase in construction.
Yodel has suspended one of its couriers after publication of a YouTube video apparently showing one of its team throwing a parcel containing a Tower of London ceramic poppy over a fence.