DPD research has revealed that three-quarters (73%) of Brits have ditched their online shop at checkout stage due to restrictive or expensive delivery options. Around 40% of shoppers complained that they are not generally offered a free delivery option, despite the fact this is the preferred choice for three-quarters of consumers. However, a quarter (26%) of shoppers would opt for timed delivery slots above a free service. Dwain McDonald, DPD chief executive, says: “Online cart abandonment costs e-tailers millions of […]
The surge of e-retailing is presenting parcel carriers with a conundrum: how do carriers profit from the rapid surge in B2C volumes, while ensuring their networks are able to cope with capacity demands? Hayley Pink reports Peak period capacity is at breaking point, City Link MD David Smith warned an industry conference in June, with the 2012 Christmas period posing a record challenge for carriers and retailers alike. Smith says there has been no new capacity in the industry since […]
Premier Logistics has signed a two-year contract with Capitol Tiles, which said it expected its deal with the haulier to “dramatically reduce” damage it had previously seen with pallet networks.
DVSA has published the names of the first operators taking part in its flagship earned recognition pilot, with Wincanton, DPD and John Lewis among the 20-strong cohort.