DPD research has revealed that three-quarters (73%) of Brits have ditched their online shop at checkout stage due to restrictive or expensive delivery options. Around 40% of shoppers complained that they are not generally offered a free delivery option, despite the fact this is the preferred choice for three-quarters of consumers. However, a quarter (26%) of shoppers would opt for timed delivery slots above a free service. Dwain McDonald, DPD chief executive, says: “Online cart abandonment costs e-tailers millions of […]
DPD has added fashion retailer Matalan to its catalogue of DPD Pickup locations, the number of which is set to hit 2,800 by the end of the year.
Parcel carrier DPD has revealed plans to invest £3.7m in four new depots in Smethwick; Sheffield; Snetterton, Norfolk and Billingham, Teesside as part of its £175m strategy to handle increased volumes.