DHL Supply Chain has won a three-year renewal with Ford to manage the manufacturer’s Fleet Demonstrator programme, which grants customers an extended test drive period with the vehicles.
DHL’s automotive marketing and sales support business, Inside Track, will manage the programme’s customer booking, delivery and collection of the cars, vehicle conditioning and fleet management.
As part of the service, customers have access to an online booking portal and app technology enables them to check the location of their order at any time.
Colin Stokes, MD of Inside Track, said: “We are proud of the quality and consistency of service that we have delivered to Ford in the UK over the years, and look forward to building on this in the future.
"I am confident that the implementation of new technologies and innovative solutions will ensure Ford retains a market-leading customer experience within the fleet and business sector, and we are delighted to be continuing our partnership.”
