4PL X2 has secured a three-year contract extension with ADM Packaged Oils after the partnership created operational and customer benefits.
The producer of brand-packed oils and white fats, began working with X2 (UK) in 2021 after it experienced a significant expansion in operations.
Its in-house logistics and customer service teams were left struggling to keep up with the demands of a more intensive delivery schedule and it needed help streamlining activities such as order management, advising warehouse teams, planning loads and managing a complex network of haulier relationships.
“X2 (UK) has an excellent management and customer service team with continual open lines of communication throughout,” said Adam Spaull, commercial operations manager at ADM.
“This was helpful since they were able to guide us through their logistics solutions and explain why they would improve our operations in the short and long term.
“The operational and customer benefits we have experienced since partnering three years ago made the decision to continue our relationship by renewing for a further three years an easy one.”
