Earned recognition should challenge operators, but requirements must be realistic

DVSA earned recognition
 

The FTA has said it is important that the requirements for DVSA’s earned recognition scheme are realistic, but should still challenge participants to be exemplary operators. Commenting after the DVSA detailed the KPIs operators taking part in the scheme’s trial will be measured against, the FTA’s head of licensing and compliance information, James Firth, said earned recognition will need to find a delicate balance between stretching operators whilst remaining achievable. Some areas require 100% compliance, leaving no margin for error. […]