Hermes in the spotlight over use of self-employed couriers


 

An HMRC investigation into Hermes’ use of self-employed couriers could have implications for the entire parcels sector, according to an industry expert. The carrier is facing the threat of investigation after a series of articles by the Guardian newspaper, and later a report from Frank Field MP, claimed it was mistreating its couriers and paying some below the national living wage. This led to business minister Margot James referring the issue to HMRC earlier this month, although it is yet to confirm whether it will conduct an investigation. Parcels market analyst Frank Proud from Apex Insight said that if […]