Ofcom has launched a consultation on allowing Royal Mail the commercial freedom to roll out its ‘delivery to neighbour’ scheme across the UK. At present, Royal Mail is the only major UK postal company currently not permitted to deliver to a neighbour. If Ofcom makes these changes to Royal Mail’s delivery obligations, the company could leave mail items with a neighbour in the event that consumers are not in to receive them. This would avoid larger postal items, certain items […]
Royal Mail is to extend its click and collect offering to all of its SME contract customers, giving them the opportunity to offer consumers the ability to collect parcels from a Post Office branch.
TNT Post is to conduct a second end-to-end delivery trial from mid-April in west London, following the successful conclusion of a final-mile trial in Liverpool. The private postal operator has held long-term ambitions to roll-out a complete end-to-end service rivalling Royal Mail, but says it has been unable to achieve this goal due to the national incumbent’s exemption on final mile deliveries. Nick Wells, TNT Post chief executive, says: “TNT Post has built an excellent reputation for quality, innovation and […]
A quarter of internet shoppers have a next-day delivery subscription, Royal Mail has found, and warned retailers that they must keep up with demand for fast, free delivery to retain their customers.