Delivery company Whistl has launched a new parcel carrier management system (CMS), which it says will be the platform for "new and exciting" services.

The new CMS, which was developed inhouse, allows Whistl's parcel customers to access fully-tracked and part-tracked domestic and international delivery services.

The system acts as an interface between Whistl, its customers and the carriers, providing the ability to print labels, despatch goods and track and report on parcel deliveries.

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Whistl said the new CMS provides "full control of the end-to-end customer journey," helping to boost the firm's customer support services.

It will also allow Whistl to bring new developments to market quickly and be responsive to changing market demands, the company added.

Whistl chief development officer Alistair Cochrane, said: “Our long-term strategy is to continuously innovate and invest in our fully tracked and part-tracked domestic and international business.

"We will be launching a number of new and exciting services over the coming few months through the new carrier management system.”

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