Menzies Distribution's ability to deliver to remote areas has helped it land a major new contract with forest machinery manufacturer Komatsu Forest.
Under the deal Menzies Distribution, which has has eight depots and hubs in Scotland, is able to deliver parts for machines within 24 hours, which will help cut the cost of delays to forestry contractors' businesses.
The service will also be enhanced by the provision of a storage facility for Komatsu Forest at its Inverness site, where clients can either collect the parts or pick them up via a click and collect service with local newsagents. At present, the nearest warehouse is in Longtown, Carlisle.
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Adam Smith, commercial and marketing director at Menzies Distribution said, “The firm chose Menzies Distribution for our ability to make time-critical delivery to hard to reach areas. Menzies Distribution can provide Komatsu Forest with 24-hour delivery of crucial parts to its customers, which has not been done before in Scotland.
“This new contract highlights our position and offering in the market and showcases how we can work to accommodate our customers’ needs with maximum efficiency.”
Per Annemalm, managing director of Komatsu Forest, said, “We are pleased to be working with Menzies Distribution which has accelerated the speed of our customer services significantly.
"Through Menzies Distribution we are now able to offer 24-hour delivery, reducing the time that our customers need to wait and meaning we are more efficient in our UK operations. The additional storage facility in Inverness means that we can also reduce the time from order to delivery for our customers.”
