Mercedes-Benz NI Truck & Van opens new £6m aftersales facility in Dungannon

The new premises include six drive-through truck maintenance bays and nine light vehicle maintenance bays, including a tachograph rolling road and for the first time, MBNI will offer an aftersales service for Mercedes-Benz passenger car customers. 

MBNI said the launch follows a period of ”significant growth” for the business.

Speaking at the official opening, Pauline McKeating, MBNI group chief executive (pictured), said: “I am delighted with the superior standard of facilities and services we can now provide to both our commercial and private customers.

“In just nine months we have built a state-of-the-art 15,000sq ft facility that truly reflects our reputation in the marketplace, our commitment to the Dungannon area and to our wider customer base throughout Northern Ireland. 

“The multi-acre site also includes an extensive parts warehouse, new electric vehicle infrastructure, and a new office for MBNI’s rental division, RentaMerc, all manned by highly qualified and professional staff, at a convenient location just off the motorway, adjacent to the M1 service area in Dungannon,” she added.

A recruitment campaign will see 20 new positions available across a range of roles including car and commercial vehicle technicians, service advisors, parts advisors, and administrative staff. 

Keating said the company is ”looking for the very best people to represent our company ethos.”

She added: “In return they will have the opportunity to work in a fantastic environment with the latest technology for a leading business that is growing rapidly and is renowned for valuing its team members. 

“This is a very exciting chapter for MBNI Truck & Van and on behalf of the wider team, we are very excited to be operating from our new home in Dungannon, and we will continue to provide our customers with the exceptional level of service that they have become accustomed to.

 “A few years in the making, it’s great to see the plans finally come to life and this achievement is testament to the Mercedes-Benz brand, the excellent relationships we have with our franchise partners and our stellar customer service, which helps to cement our presence in Dungannon and throughout Northern Ireland.

Last year  McKeating took majority ownership of the business from Northern Irish entrepreneur Neil McKibbin, who is now group chairman.  McKeating was previously the group’s finance director. 

The MBNI Group includes MBNI Truck & Van, RentaMerc, and Rossetts Commercials, based in the south of England, and has a turnover of £90.6m and employs over 300 people across the group.