Mercedes-Benz dealership Intercounty Truck & Van is investing £2m into launching a new service and parts site in Dunstable, Bedfordshire, which will create 30 new jobs. 

The new dealership will include a workshop for the servicing and maintenance of all makes of vans, over-the-counter parts, and a range of cutting edge EV facilities – including eight EV charging points. 

The dealership will be located at Dunstable’s Woodside Industrial Estate – just minutes from J11/J11a of the M1 and London Luton Airport. 

Intercounty said the site will offer a priority service for customers who encounter issues to minimise downtime for drivers and reduce disruption within the local area. 

The site will also house three 24-hour service vans, which will provide round-the-clock roadside assistance in the local area and emergency customer site visits – with plans to introduce full 24-hour servicing at the dealership in the near future. 

In addition to facility upgrades, the dealership said it is making ”substantial” investments in technician training. This includes recruiting the next generation of skilled technicians through an apprentice programme and participating in the Mercedes-Benz EV technical training pathway. 

This allows Intercounty technicians to repair electric vehicle equipment, including batteries, down to component level, exceeding generic EV training available in the general aftermarket. 

The company said the initiatives will support the local community by providing career opportunities, ensuring customers receive high-quality service from well-trained professionals. 

Nick Skillman, managing director, said: “The launch of our new Dunstable site offers incredible opportunity, both for us as a business and for the local economy – particularly as we welcome the transition to electric. 

“We’ve been operating as a Mercedes-Benz franchise for over 20 years, covering Northamptonshire, Cambridgeshire, Buckinghamshire and Lincolnshire. 

“Now, we have a new, state-of-the-art dealership with huge market potential that sits in a prime location in Bedfordshire – a stone’s throw from the M1 and around the corner from our customers at Luton Airport, which is set to double in capacity over the next 20 years. 

“The new dealership has been built to meet the demands of loyal customers in the area as well as an engaged local community that is committed to being more sustainable – and we couldn’t be more excited for its launch.” 

Simon Neill, Mercedes-Benz Vans UK customer operations director, added: “Intercounty Truck & Van has been a trusted partner of Mercedes-Benz Vans for over 20 years and we are delighted to support the launch of this new, exciting Customer Service and Parts location. 

“It is set to provide customers and those travelling up and down the M1 with a huge range of services, parts, electric vehicle expertise and roadside assistance cover to ensure that the Intercounty team continue to keep businesses moving with reliable and sustainable transport. 

“We’re also incredibly pleased to see Intercounty Truck & Van investing in 30 more roles that will bring new talent and skill sets to the Mercedes-Benz Vans brand network.”

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