Electric vans showing shortest servicing times, new epyx data shows

However, ICE and hybrid vans have better vehicle off-road (VOR) times, according to the new data, taken from the 1link Service Network service, maintenance and repair (SMR) platform. 

The information looks at performance across the first four years of vehicle life. In year one, average servicing times for electric vans are 0.74 hours, followed by ICE at 1.05 and hybrid at 1.15.

In year two, it’s electric 0.89 hours, ICE 1.15 and hybrid 1.39. Year three is electric 1.12 hours, ICE at 1.17 and hybrid 1.41.

It’s only in year four that ICE shows the best performance at 1.19 hours, followed by electric at 1.41 and hybrid at 1.42. 

Tim Meadows, epyx chief commercial officer (pictured), said: “It’s important to put some caveats around this data. While 1link Service Network is used by fleet operators totalling more than five million vehicles to manage their SMR needs, the numbers of electric and hybrids vans on the platform are relatively low – they have only really entered the market in the last couple of years. That should be kept in mind when looking at the data. 

“However, what we are seeing so far is very much in line with what has long been predicted by SMR experts. There is a strong technical argument that while electric vans are more expensive to buy, their reduced number of wear parts should mean that they spend less time being serviced, and the data is bearing that out in general terms. 

“It’s interesting to look at the performance of hybrids, too. Of course, these are vehicles that use two forms of motive power with the added complication that brings, so are potentially going to need more workshop attention, and the figures are bearing this out.” 

When it comes to VOR – the time spent between when a vehicle enters and leaves a workshop – year one shows ICE at 1.82 ours, electric at 1.96 and hybrid at 2.14. In year two, the figures are ICE 2.00 hours, hybrid 2.06 and electric 2.07.

From year three, hybrid shows the best times, with 2.10 hours, ICE 2.21 and electric 2.56. For year four, its’s hybrid 2.38 hours, ICE 2.63 and electric 2.91. 

Meadows said: “Again, it’s important to caveat these findings. In many respects, the servicing infrastructure behind electric vans is in a relatively early stage of development, while parts supply is often reported to not yet be as good as for ICE and hybrid vehicles. That will unavoidably have an effect on VOR times. 

“However, the rate of change when it comes to the electrification of the fleet market means that this is very a dynamic picture and could change quite quickly. We plan to rerun this data in a few months and it will be interesting to see how the picture has developed then.”