citysprint hydrogen van

Same day courier service CitySprint has taken on former Royal Mail regional manager Craig Eddy as director of operations.

Eddy’s brief is to help drive growth in the firm’s final mile operations whilst maintaining service levels. He will also manage CitySprint’s fleet across all the firm’s operational centres.

In the 19 years Eddy spent with Royal Mail he progressed from depot manager to his most recent post as regional East of England manager, where he directly managed the day-to-day operations of 18 collection depots, including a 240-plus fleet and 850 staff.

Commenting on his appointment at CitySprint, Eddy said: “This is a fresh challenge at an organisation with an excellent reputation and I cannot wait to see what possibilities lie ahead — not just for me personally, but also for CitySprint as a business.

"To drive change and growth in such an established business, whilst providing customers with a seamless, top-tier service, is an incredible opportunity.”

Paul Gisbourne, COO of CitySprint, said: “It is vital that we have the right people on board to support our continuing development. Craig has proven skills and many years’ experience in the sector, and his track record of managing large teams and driving growth means he has the insight and experience needed to ensure further success in the future. I have no doubt that he will be an invaluable asset to the CitySprint team.”

Eddy arrives at CitySprint as it continues to be embroiled in legal action against its employment practices. Last year an employment tribunal ruled that CitySprint courier Maggie Dewhurst was entitled to basic rights including holiday pay and the National Living Wage.

In April this year the Independent Workers Union of Great Britain filed a £200,000 holiday pay claim for three CitySprint workers.

The union claims the claimants are employees rather than independent contractors.