Harbour Transport joined the Fortec Distribution Network just in time to adapt its business to the impact of Covid-19, the Poole-based haulier has revealed.
The company became an official member of the pallet network on the eve of the country’s pandemic lockdown, which saw it lose its main workload overnight due to shop closures.
However, the loss was offset by the company’s Fortec membership which ensured revenues were maintained.
Owner and MD David Buik, who runs the company with transport manager Dean Fox, said: “Before joining Fortec we were primarily delivering stock all over the country to Lush stores, a UK handmade cosmetics business. This meant our vehicles were on the road all night and largely unused in the day.
"When the lockdown was announced Lush shops closed and our work abruptly stopped.
“Fortunately, by joining Fortec, we had already made the decision to diversify and had secured an alternative revenue stream. The Fortec team have been by our side at every step and are known in our industry for their high-quality service. We believe this partnership to be a perfect match.”
In preparation for joining Fortec, Harbour Transport secured new and larger premises in Poole, invested in a Fortec-branded trailer and dedicated three of their drivers to Fortec work.
Neil Adams, regional commercial manager (RCM) for Fortec, said: “Harbour Transport has never belonged to a pallet network before, so I approached them last year to talk about Fortec.
“After reflecting on the proposition, they came back to me in the New Year, asking to join our pallet network and keen to cover the BH postcode.
“We made a few changes to create room for this highly experienced business and from day one they have achieved excellent service levels. Their drivers are never far from any delivery or collection address and the team know the local area inside out.”
