Meet the MT Awards shortlists – Home Delivery Operator of the Year sponsored by Pall-Ex


 

DPD When DPD approached major customers for feedback on its performance the message came back loud and clear – deliver those “tiny noticeable things” which, as one chief executive explained, “separates the truly great companies from the rest.” To that end, DPD launched its Tiny Noticeable Things campaign aimed at creating a more personal home delivery service. First it turned to its consumers, asking them, via its DPD customer app, what additional services they would like. Ideas came thick and […]