Serial winner DPD UK never loses sight of the fact that its customers are the retailers who pay it to deliver their products and Project Shine, designed to address a host of minor yet significant issues in 2017, has certainly raised the bar DPD UK added to its already bulging trophy cabinet this year, taking both Customer Care and Home Delivery Operator of the Year trophies at the Motor Transport Awards 2019. It has been a serial winner of the […]
DPD is to launch an “extensive” consultation of its employment and working condition arrangements across its network of drivers and depots.
DPD is urging the parcels sector to focus on helping retailers avoid unhappy customers through failed deliveries following a new consumer campaign launched this morning on ITV’s Daybreak programme, Stand and Deliver. Speaking in reaction to Money Saving Expert Martin Lewis’s campaign to help shoppers stand up for their rights after a failed parcel delivery, DPD CEO Dwain McDonald says the spotlight is now on both the delivery sector and online retailers. He adds: “Both parties have to work together […]