The boss of Hermes UK has said he is both proud and excited about a ground-breaking deal with the GMB union, which will give self-employed couriers access to holiday pay as well as guaranteed earnings. Martin de Lange, CEO of Hermes UK, told MT that it was personally important to him that the operator did and was seen to be doing the right by its couriers. “I care about doing the right thing. The couriers have been at the heart […]
The explosive growth in e-commerce in recent years has left the road transport industry struggling to provide enough capacity. MT looks at the implications of this change. Today (3 December) is Cyber Monday, where consumers in the full swing of crazed Christmas-gift buying are expected to set a record and make 115 million visits to online retail sites. If Experian’s prediction is realised, it will represent a leap of 36% on the same day last year. For December as a […]
It is an unrealistic consumer expectation, not poor performance from parcel carriers, that has led to a report suggesting a third of peak-time parcels are delivered at the wrong time, according to a market expert.
Delivery companies such as Hermes that use self-employed drivers need to change their business models, according to a select committee.