Arrow XL has hired a new customer experience manager to overhaul its strategy in the area. Fauzia Mulla joins the business from Three Mobile UK, where she was most recently head of support performance. The two-person delivery group has tasked Mulla with reshaping its customer experience strategy, and she will also take on responsibility for its central call centre at its Wigan HQ. Mulla said the new customer experience strategy will be based on four key goals: “placing the customer […]
Two-person delivery firm ArrowXL has partnered with Parcelhub, giving it an IT platform to promote its business to SMEs.
British Olympian Roger Black has signed up ArrowXL to handle home delivery of his first online home fitness equipment shop at www.rogerblackfitness.com.
A range of the transport sector’s leading operators have given an optimistic trading forecast for the rest of 2021 and beyond, with many continuing to report soaring volumes.