Argos is installing Microlise’s telematics hardware across its two-man home delivery fleet. The tool will give Argos’s transport teams and contact centre teams live visibility of vehicles and expected times of arrival and allow drivers, via a smartphone app, to monitor their performance, helping them to improve their driving skills and cut fuel consumption. “Delivering a positive customer experience is an absolute priority for us and customers tell us that being on-time or informing them of any change is really […]
Retailer Argos has said a week-long strike by warehouse staff at five of its DCs had no impact on its service to customers.
Panther Warehousing will offer its customers new services from next month including Sunday deliveries, just months after its £17m MBO by MD Colin McCarthy.
The DVSA is to give an update on its earned recognition scheme at this year’s Microlise Transport Conference on 17 May.