Argos is installing Microlise’s telematics hardware across its two-man home delivery fleet. The tool will give Argos’s transport teams and contact centre teams live visibility of vehicles and expected times of arrival and allow drivers, via a smartphone app, to monitor their performance, helping them to improve their driving skills and cut fuel consumption. “Delivering a positive customer experience is an absolute priority for us and customers tell us that being on-time or informing them of any change is really […]
Thirty Wincanton drivers claiming they are owed thousands of pounds in holiday pay are to launch a 72-hour strike at Argos’s national distribution centre five days before Christmas.
Operators of all sizes need to stay ahead of the curve on low-emission freight technology or risk being left behind.
Wincanton has said it doesn’t expect to be affected by the dispute between union Unite and Argos over the proposed transfer of almost 100 drivers despite managing the majority of the retailer’s transport operation.