Yodel has expressed its disappointment at the results of a consumer poll in which it was voted the worst of the major parcel delivery firms in the UK. In a statement, the parcel carrier said it had “serious concerns” about the validity of the MoneySavingExpert poll, and accused it of being open to involvement by those who may have a vested interest in the results. Just 22% of voters described the carrier’s service as ‘good’, while 20% said they had […]
Pall-Ex has strengthened its safety procedures and introduced improved software to help accelerate its drive into the B2C market.
Yodel has reversed its decision to sack licensed security staff at its Hatfield depot and allegedly try to replace them with lower paid non-Security Industry Authority (SIA) licenced personnel.
DPD’s smartphone-friendly website has smashed the one million unique user milestone, with more than 2.5 million parcels tracked via the online service in its first six months of operation. Since its launch in November 2011, which the parcels giant says was an industry-first, more than 55,000 deliveries have also been rearranged via the QR (quick response) codes printed on DPD calling cards. Customers scan the code and are directed instantly to the specific web page allowing redelivery. Dwain McDonald, DPD […]