Should we be optimistic about mail’s future?


With constant year-on-year declines in letter volumes being reported by mail carriers, it is unsurprising that operators are continually looking for ways to take advantage of the e-commerce boom to offset the slow decline of letter volumes. However, postal operators seemed confident that there is a future for letter delivery at the Mail & Express Delivery Show in London earlier this week. Jonathan Harman, managing director at Royal Mail’s MarketReach division, which deals with B2C letter deliveries, was adamant that […]