DHL Supply Chain has renewed its two-man delivery contract with Next for a further three years.

As part of the deal, DHL will not only continue to deliver furniture items to Next customers throughout the UK but it will provide flexible delivery options such as timed delivery slots and in-home product assembly services.

Next is also set to upgrade it omni-channel order fulfilment offering, said logistics and customer services director Simon Kelly: “As well as developing a new automated furniture warehouse, we recognised the need to update our omni-channel order fulfilment systems for our two-man home delivery operation.”

Kelly said that Next needed a partner that is “committed to continuous improvement in customer service whilst delivering efficient operations” and it felt that DHL was best placed to offer the retailer both.

While the duration of the contract has been revealed, no value has been placed on it.

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