Family firm WM Armstrong (Longtown), which specialises in milk tanker haulage, livestock transport, general haulage and distribution, saw both turnover and pre-tax profit leap in 2024/255, aided by increasing customer volumes and new contracts with existing major customers.

In its latest annual results for the year to 31 March 2025 the company revealed that turnover rose to £45.9m (2024: £41.9m), with pre-tax profit increasing to £508,856, up from £480,612 in the previous year.

In its review of the business, the company said: “We have seen customer volumes increase and are pleased to sign new long-term contracts with major customers.”

It added that livestock transport continued at normal levels and is seeing increased levels this year.

The review also noted that fuel costs had fallen by 7% compared to the previous year, resulting in a welcome decrease in costs and revenue.

However on the downside the continuing lack of HGV drivers and technicians, coupled with the cost-of-living crisis, had seen rising labour and interest costs.

During the year the group increased the training of drivers and continued its fleet replacement programme, noting that lead times for new vehicles had returned to normal levels during the period.

WM Armstrong also carried out further site development at its Uddingston depot and improved its Carnforth and Preston depots to meet growing demand for its services.

Turning to its subsidiaries the group said that Cumbria Truck Centre, which trades as Armstrong Vehicle Centre, had been hit by the ongoing shortage of technicians in the UK and by a fall in vehicle sales.

The review stated: “During the period under review Cumbria Truck Centre business experienced a decreased level of demand from customers for vehicle sales.

“The levels of maintenance, parts sales and MOT testing was restricted as a result of the lack of technicians. Sales of Isuzu Truck and Maxus vans continued at reduced levels during the year.

“In the current year demand for vehicles is good, however margins have reduced and our ability to fulfil orders on time has been impacted due to increased lead times from body builders.

“During the period under review MOT testing through the Authorised Testing Facility continued at normal levels, albeit below capacity due to tester availability.”

The review added: “Skill shortages are affecting the whole motor trade industry, and during the current year the business continues be impacted by the shortage of technicians. The business uses the apprenticeship scheme to support the training and recruitment in this area.”

Turning to its subsidiary Armstrong Trucks, the review said: “The directors were delighted to report a solid performance from Armstrong Trucks operating from the workshop, at the front of the Uddingston site.

“The business continues to provide customers with large goods vehicle and trailer servicing and repair, and car and van MOT and associated services and repair.”