Guide to support staff affected by traumatic incidents published

The organisation said the emotional impact of these incidents, including workplace accidents, often extended beyond the initial event and affected drivers, warehouse workers, managers, witnesses and families.

The guide is intended to support workers and explains what to do when the unthinkable happens.

‘Back on the Road’ offers practical advice on what to do in the immediate aftermath of an incident, how people may react over time and how organisations can provide effective, compassionate support.

The CILT said it was not an investigation manual and did not replace professional care, but it provided a framework to help people respond humanely.

Glen Davies, Chair of the CILT’s transport and logistics safety forum, said: “The aim here isn’t to wrap things up in management jargon. It’s to say: this is what you might feel, this is what you can do to help, and this is where you can turn for support.

“It’s written by the industry, for the industry, with the input of a range of stakeholders and colleagues.

“By preparing for the reality of traumatic incidents and responding with humanity and care, the sector can reduce long-term harm and help colleagues and families find their way forward,” he added.

Back on the Road is available to download from here.