Construction and aggregates operator Burcombe Group said it had cut customer admin time by 20% after switching to HaulTech’s transport management system (TMS).
“Our previous supplier was acquired by a larger group who couldn’t provide the flexibility that we needed,” explained director Stuart Wilkie.
“We needed a TMS which could match our specific requirements and not just an off-the-shelf product.
“We looked at a number of options and following a recommendation, turned to HaulTech about 18 months ago.
“Using the dedicated online portal, our customers can now post and view jobs.
“It also integrates with our Sage accounting software to streamline and speed up invoicing. Again, all helping to save time and improve efficiency.”
Designed for industry-specific hauliers, HaulTech’s TMS helps reduce administrative processes while controlling workflow and cutting operational costs.
It has also enabled the company to create, assign and manage jobs through a single point of data entry.
Based in Cornwall, Burcombe Group includes Burcombe Haulage, Burcombe Concrete and Callycome Aggregates.
The haulage operation provides full load, palletised services and 3PL logistics throughout the county and across the UK.
