The US retail phenomenon Black Friday is here to stay in the UK, and this year it is going to be four times bigger, Yodel executive chairman Dick Stead has warned. In 2014, online sales promotions such as Black Friday and Cyber Monday saw an unprecedented and unexpected boom in demand for retailers as shoppers took advantage of low prices in the lead up to Christmas. As a result, some firms, Yodel included, admitted to being unable to handle the […]
Yodel has thanked its new control centre and leadership team for a successful peak period, which saw its TrustPilot score increase despite higher parcel volumes and adverse weather.
John Lewis has announced it plans to introduce a £2 surcharge on click and collect deliveries under the value of £30, having said it can’t afford to continue to offer the service for free.