Whistl and UKP Worldwide join forces to deliver streamlined customs clearance service

Whistl and UKP Worldwide are teaming up to offer customers a more streamlined customs clearance service for mail and parcel customers.

The collaboration is aimed at the delivery management process by offering an in-house customs clearance service to both company’s customers.

The solution covers international mail, packets and parcels, both tracked and untracked and fully managed returns from certain countries, including the USA.

Nick Wells, chief executive of Whistl, said: “As the UK's trading relationships with the wider world are changing it is important for customers to be working with experts in the international import and export mail and parcel sector who can navigate this complex compliance journey.”

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Wells pointed to recent research by Whistl which found that 26% of respondents said the cost and complexity of customs and import charges stopped people making international online purchases.

He added: “So, by working with UKP, Whistl continues to simplify the delivery management process by taking away unnecessary hurdles that can impede sales and ensure efficient and reliable delivery both in the UK and internationally.”

Lee Bucktrout, chief executive of UKP Worldwide, said: “This collaboration allows UKP Worldwide to provide clearance solutions and seamless transfer to the Whistl carrier network with a single point of contact for customs clearance, final mile delivery and managed returns.”