Royal Mail has bought parcel data management platform NetDespatch as part of its ongoing efforts to boost its technological capabilities.

The company already provided some medium-sized Royal Mail customers with shipping labels. It allows carriers to provide their customers with online applications and services that use delivery data, generated from order management and warehouse systems. This is then used to print shipping labels and customs documentation, as well as generate data files.

Royal Mail said that the acquisition will complement its purchase of its Click&Drop service developer Storefeeder earlier this year, which provides similar labelling services to some of the postal giant’s smaller clients.

NetDespatch will be run as a standalone subsidiary, meaning it can maintain a client list including Yodel, UK Mail, Amazon and Tesco.

Nick Landon, MD of Royal Mail Parcels, said: “The acquisition of NetDespatch allows customers with complex IT estates to integrate with us quickly and with the minimum of effort, allowing them to improve the service they offer to shoppers.

“We are confident that this acquisition will support the continued growth of our parcels business with new and innovative software solutions as the needs of our customers evolve.”

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