Parcel delivery network The APC has expanded its partnership with Parcelly, the carrier-agnostic logistics technology and parcel shop network.
The move increases The APC’s nationwide collection point network to 2,500 stores across the UK which it hailed this week as a “major milestone” in the growth of APC Choice, the company’s inflight and redelivery out-of-home service.
The decision to extend the partnership, which was launched in 2023 with 1,250 locations, is driven by “growing consumer demand for greater choice and control in the delivery process”, The APC said.
Claire Palphreyman, business development director, commented: “Today’s consumers lead increasingly flexible lives and their delivery expectations are evolving to match.
“Expanding our partnership with Parcelly is about keeping pace with those changes.”
She added, “It will enable us to continue delivering exemplary service and provide enhanced delivery options that bring greater convenience and choice to consumers.”
As part of the extended partnership, recipients will now also benefit from improved email and SMS notifications, including automated reminders for uncollected parcels.
Sebastian Steinhauser, Parcelly chief executive, added: “We are truly excited to expand our partnership with The APC and extend access to our network of pick-up points across the country.
“Together, we’re giving consumers more choice, more convenience and greater control, while also helping to reduce the environmental and operational impact of missed deliveries.”
Palphreyman concluded: “We’re always looking for ways to improve the experience for our SME customers and their recipients, and our partnership expansion with Parcelly is a clear reflection of that commitment.
“By giving people more control over how they receive their parcels, we’re continuing to adapt to the needs of modern consumers, offering them greater flexibility and reliability at every touchpoint.”
