The Identity and Passport Service (IPS)  has renewed its passport delivery contract with DX Group.

The firm will continue to provide secure delivery of UK passports, supporting documents and internal mail for the IPS, a contract it has held since 2004.

Since the secure delivery contract began, the firm has reduced losses by 96% and investigation rates have fallen by 74%. It has also been recognised by the Home Office for helping it to save £3.2m in the 2011/12 financial year.

DX Group chief executive Petar Cvetkovic said: “We are delighted to be recognised as a supplier who exceeds our customers’ expectations.

“We aim to provide a great service that is reliable and secure to all our customers and are delighted that the efforts and commitment of all DX colleagues have been acknowledged as doing so.”

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