Dealership Manchetts Peterborough has landed a double accolade, winning both MAN Truck & Bus UK’s 2025 Dealer of the Year award and the Service Dealer of the Year award, after demonstrating “ unparalleled levels of customer service”.
MAN’s Dealer of the Year Awards recognise, honour and reward the outstanding achievements of the MAN Truck & Bus UK Dealer Network, including both the MAN Truck & Bus wholly-owned sites and the private capital franchised partners.
Through a series of monthly checks and measures, those sites that have gone above and beyond in delivering consistently high standards across all business areas, offering outstanding levels of customer service and measurable business efficiencies, are singled out.
Announcing the 2025 Dealer of the Year, Jan Kohlmeier, MAN Truck & Bus UK MD, commented: “Over the past twelve months, Manchetts Peterborough has demonstrated a truly outstanding and enthusiastic approach to improving all facets of their business.
“Their unwavering determination to deliver unparalleled levels of customer service has simply shone through.
“The team is no stranger to success, consistently being top achievers in these awards, especially in the area of workshop customer service.
“Their commitment to excellence is clear, year after year, and 2025 was no exception.
“This is a huge effort on all fronts, and I’d like to congratulate the entire Manchetts Peterborough team.”
Receiving the award, Peter Bradshaw, Manchetts Peterborough branch manager, said: “It is an honour to accept this award on behalf of the entire team at Manchetts Peterborough.
“The team’s commitment to supporting our customers, their businesses, and their vehicles, day in and day out, across the entire business, 24/7, is nothing short of exceptional.
“Delivering customer service is at the forefront of everything we do, and as I speak for the team, I know that we are all delighted.”
“We have a saying within the Manchetts business: When a customer asks for assistance, the answer is an instant – Yes, how can we help? This s Service Dealer of the Yearimply puts the needs of the customer at the forefront of what we do.”
In addition to being named 2025 MAN Truck & Bus UK Dealer of the Year, the team at Manchetts Peterborough was also rewarded for its “outanding level of service and unwavering commitment”, winning MAN Truck & Bus UK Ltd’s 2025 Service Dealer of the Year.
Kohlmeier said the quality of the entrants had been exceptional. “I would like to both thank and congratulate the shortlisted businesses and the overall winners of this year’s MAN Truck & Bus UK Ltd Dealer of the Year Awards.
“As always, given the high levels of professionalism our dealer network delivers, it was a close call, and at times the scoring was incredibly tight.
“However, as we tracked through the later stages of 2025, it became clear that one of our franchised partners was consistently delivering excellence across all areas of their business.
“In doing so, their commitment to delivering exceptional customer service, outstanding work rates and standards, and true dedication to the MAN brand has been noticed.”
Also shortlisted for the MAN Truck & Bus UK 2025 Dealer of the Year were DSV Commercials, Steadplan Burnley, and MAN Truck & Bus Stoke-on-Trent.
MAN Truck & Bus Manchester was awarded the 2025 Parts Dealer of the Year award.
